Digital Banking Platform Administrator

Busey

Digital banking platform administrator supporting Busey’s consumer and treasury management technology. Configuring platforms, managing integrations, releases, analytics, vendors, and compliance controls.

Posted 8/12/2026full-timeRemote • Illinois, Kansas, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital banking platforms, product management practices, and vendor management, with a strong focus on optimizing operational efficiency and enhancing customer experience. Proficient in analytics and change management within regulated environments, ensuring compliance and effective integration of banking technologies.

Highest-signal resume keywords

Digital Banking PlatformsProduct Management PracticesVendor ManagementChange ManagementDigital Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process OptimizationAPI IntegrationUser Acceptance Testing (UAT)Requirements GatheringRisk AssessmentDocumentation CreationData AnalysisCompliance InterpretationJourney MappingFraud Control

Soft Skills

Cross-Functional LeadershipProblem SolvingCommunicationStakeholder EngagementCoaching

Tools & Technologies

Microsoft OfficeAnalytics ToolsDigital Banking TechnologyCore Banking SystemsPayment Systems

Industry Keywords

Treasury ManagementChange ManagementDigital Channel PerformanceThird-Party RiskBanking Regulations

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Improve process execution and operational efficiency for treasury management products and services across workflow, origination, billing, core banking, digital banking, and related technology
Design, document, configure, test, and deploy enhancements to assigned applications and platforms through the bank’s change management processes
Research upcoming platform and integrated-application changes and releases
Partner with Consumer and Treasury Services leadership, Product Management, Implementations, and internal departments on initiatives and enhancements
Collaborate with core banking, payments, and integration teams to ensure seamless data flows, authentication, entitlements, and customer experience
Optimize processes, deliver efficiencies, and manage platform integrations
Troubleshoot user issues, establish user profiles, and support business adoption of platform capabilities
Attend industry and product webinars and evaluate newly released functionality and workflow impact
Complete internal audits and test key monitoring controls for reputational, financial, and compliance risks
Analyze digital channel performance, including adoption, engagement, funnel metrics, uptime, and incident trends, and drive continuous improvement
Partner with third-party vendors to facilitate API-based core integration with digital banking platforms

Requirements

What you’ll need

Knowledge of digital banking platforms and channel management, including online and mobile features, configuration, and release cycles
Knowledge of customer experience principles, journey mapping, and accessibility/usability best practices
Ability to use digital analytics and KPI reporting for data-informed decisions
Knowledge of product management practices, including roadmaps, backlogs, requirements, UAT, and release readiness
Knowledge of vendor management and contract/SLA concepts, including issue escalation and performance tracking
Knowledge of digital banking security and risk concepts, including authentication, entitlements, fraud controls, privacy, and third-party risk
Knowledge of formal change management and SDLC disciplines in regulated environments
Knowledge of integration concepts and banking technology ecosystems, including core banking, payments, SSO, APIs, and third-party fintech connections
Ability to translate business needs and customer pain points into requirements, user stories, and acceptance criteria
Ability to communicate with technical and non-technical stakeholders and present recommendations to leadership
Ability to assess risks, escalate issues, and resolve incidents and customer-impacting defects
Ability to use analytics and feedback loops to identify opportunities, measure outcomes, and iterate on solutions
Ability to manage vendor relationships and facilitate governance, including release planning, support reviews, and roadmap alignment
Ability to balance customer experience, operational efficiency, compliance, and security requirements
Ability to interpret and apply banking regulations and internal policies for digital channels and third-party services
Ability to learn platform capabilities quickly and coach internal teams on effective use and support
Ability to solve complex problems in ambiguous situations and drive decisions to completion
Ability to create documentation and communications for internal stakeholders and customers
Bachelor’s degree in business, information systems, computer science, or related field, or equivalent experience
5+ years of experience in digital banking, banking technology, product/platform management, or related financial services roles
Demonstrated ability to lead cross-functional delivery, including requirements, testing/UAT, change management, and release coordination
Experience with digital banking vendors/platforms and integrations preferred
Proficiency with Microsoft Office and analytics/reporting tools

Benefits

Comp & perks

Bonus or incentives based on company and individual performance may be available
401(k) match
Profit sharing
Employee stock purchase plan
Paid time off
Medical insurance
Dental insurance
Vision insurance
Company-paid life insurance
Long-term disability insurance
Supplemental voluntary life insurance
Short-term disability insurance
Wellness incentives
Employee assistance program
Pre-tax health savings accounts
Flexible spending accounts