Client Access Representative – Customer Service
Burrell Behavioral Health
full-time
Posted on:
Location Type: Office
Location: Springfield • Montana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide exceptional customer service to all clients, staff, and leadership team members
- Represent Burrell Behavioral Health in a professional, collaborative, and respectful manner
- Schedule and reschedule client appointments as needed
- Complete client intake paperwork accurately and efficiently
- Collect client cost shares for appointments
- Work with providers to manage cancellation lists and reschedules
- Maintain and update provider cancellation lists
- Accurately complete daily deposit logs
- Scan documents into client charts
Requirements
- A high school diploma or equivalent
- Previous customer service experience (preferred)
- Proficiency in Microsoft Office Suite
- Strong computer skills
- Excellent typing skills
- Exceptional organizational skills
Benefits
- Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
- Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
- Top-notch training: initial, ongoing, comprehensive, and supportive
- Career mobility: advancement opportunities/promoting from within
- Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Office Suitetyping skillsclient intake paperworkdaily deposit logs
Soft skills
customer serviceorganizational skillscollaborativerespectfulexceptional communication
Certifications
high school diplomaequivalent