Customer Support

• Perform comprehensive evaluations to gauge clients' aptitudes, interests, values, and transferable skills while identifying areas for enhancement.
• Liaise with employment specialists, job developers, and HR managers to synchronize efforts and broker deals furthering clients' career objectives.
• Identify job vacancies that match clients' profiles and assist with applications, interviews, and necessary arrangements for success.
• Advocate for reasonable workplace accommodations that consider functional limitations and remove barriers for clients.
• Provide ongoing training through workshops and courses while keeping abreast of industry trends and acquiring new competencies.
• Instruct clients in essential soft skills including communication, time management, teamwork, and leadership.
• Equip clients with rudimentary computer skills and optimize their technology use for effective job searching.
• Coach clients in financial planning, including budgeting, savings, and retirement provisioning.
• Educate clients on wellness maintenance, covering topics such as stress management and healthy lifestyle choices.

Vocational Support Specialist

Pharmaceutical Support Specialist

Member Support Representative