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Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Lead technical discovery with prospects to understand their existing delivery stack, carrier relationships, OMS/WMS/TMS integrations, and operational pain points.
- Build and deliver tailored demos of Pulse AI and the full API — adapted to each prospect’s vertical (restaurant, grocery, retail, pharmacy, parcel, and more).
- Scope and run proof-of-concept integrations, guiding prospects’ engineering teams through Burq’s API from webhook setup through live order flow.
- Stay hands-on through the initial implementation on key deals — driving the first production orders before a clean handoff to post-sales and the forward deployed team.
- Architect end-to-end delivery solutions for multi-stakeholder enterprise deals, spanning a customer’s engineering, operations, and procurement teams.
- Respond to RFPs, security questionnaires, and technical due-diligence requests with clarity and speed.
- Produce clean, detailed integration specs and handoff documentation for post-sales and engineering.
- Surface prospect feedback and recurring objections to product and engineering to shape the roadmap — you are a primary voice of the customer in the pre-sales motion.
Requirements
What you’ll need- 3–6 years in a technical, customer-facing role — Solutions Engineer, Sales Engineer, Forward Deployed Engineer, Implementation Engineer, or Developer Relations.
- Experience in logistics, supply chain, transportation, delivery, or an adjacent industry. This is not a role we’ll teach the domain to — you already understand how delivery and fulfillment work.
- Comfortable reading and writing code — you can walk a prospect’s engineering team through a REST API integration hands-on. Python, JavaScript, or similar.
- Familiarity with TMS, OMS, and WMS platforms, and how they connect across an enterprise tech stack.
- Strong commercial instinct — you can qualify a deal, navigate a multi-stakeholder buying process, and know when to accelerate versus slow down.
- Excellent at translating technical capability into business value. You speak both API and P&L.
- Experience with parcel, last-mile, or multi-carrier environments is highly valued.
- Self-directed and energized by a fast-moving startup environment where you’ll help define how the function is run.
- Nice to Have
- Background in marketplace, on-demand, or gig-economy platforms.
- Experience with delivery management platforms, route optimization tools, or carrier aggregators.
- Familiarity with EDI, carrier APIs, label generation, or tracking event streams.
- Exposure to enterprise retail, grocery, or pharmacy logistics at scale.
Benefits
Comp & perks- Fully Remote
- Medical, Vision and Dental Insurance
- Reimbursement for educational courses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScriptREST APITMSOMSWMSintegrationproof-of-conceptwebhookdelivery solutions
Soft Skills
commercial instinctcustomer-facingself-directedcommunicationproblem-solvingtechnical translationstakeholder managementadaptabilitycollaborationfeedback integration