Senior Engineer, ServiceNow Platform

Burlington Helping Burlington

Oversee technical design, configuration, and operations of the ServiceNow platform at Burlington. Manage upgrades, custom scripts, and integrations while ensuring governance and automation practices.

Posted 5/15/2026full-timeEdgewater Park • New Jersey • 🇺🇸 United StatesSenior💰 $95,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Oversee the technical design, configuration, and daily operations of the ServiceNow platform
Managing platform upgrades, writing custom scripts (JavaScript)
Integrating external applications, translating business requirements into technical workflows
Leading development, configuring workflows, scripting (JavaScript), managing integrations (REST/SOAP)
Ensuring CMDB data quality, enforcing governance to drive automation and best practices
Maintain and evolve the ITSM process in alignment with ITIL best practices

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, or a related field
5+ years in Service Management, with at least 4 years focused ServiceNow Development and Administration
Mastery of JavaScript, including ServiceNow-specific APIs like GlideRecord and GlideAjax
Strong background in ServiceNow, enterprise monitoring tools
ITIL Foundation or higher certification
ServiceNow Administrator Certification (CSA)
ServiceNow Developer Certification (CAD)
ServiceNow Implementation Certifications (ITSM, CMDB&CSDM etc.)

Benefits

Comp & perks

medical, dental and vision coverage
life and disability insurance
paid time off
paid holidays
401(k) plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavaScriptServiceNow DevelopmentServiceNow AdministrationRESTSOAPGlideRecordGlideAjaxITSM processCMDB data qualityworkflow configuration

Soft Skills

leadershipcommunicationorganizationalproblem-solvingcollaboration

Certifications

ITIL FoundationServiceNow Administrator Certification (CSA)ServiceNow Developer Certification (CAD)ServiceNow Implementation Certifications (ITSM)ServiceNow Implementation Certifications (CMDB)ServiceNow Implementation Certifications (CSDM)