
Principal Full Stack Engineer – Managed Service
Burendo
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • United Kingdom
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Job Level
About the role
- Act as the technical authority for the team, driving best practices and ensuring high-quality service delivery
- Provide leadership and mentorship to team members
- Build effective relationships with stakeholders across the business
- Work closely with service delivery colleagues to enhance client relationships
- Foster a culture of innovation and collaboration within the team
Requirements
- Act as the highest technical escalation point within a managed service function
- Set and maintain engineering standards across teams within the service
- Lead the management and resolution of complex L2/L3 incidents
- Lead root cause analysis and post-incident investigations for major incidents
- Own service onboarding from a technical readiness perspective
- Participate in an on-call rota, including out-of-hours incident response
- Mentor and support the development of engineers at all experience levels
- Work with service delivery colleagues to manage client relationships
- **Must-Have Skills & Experience**
- Knowledge of at least one of the following: Java, Python, Node.js, or C#
- Hands-on cloud architecture experience with either AWS or Azure
- Experience with infrastructure-as-code tools such as Terraform
- Understanding of ITIL practices
- Recent experience leading engineering teams
- **Nice-to-Have Skills & Experience**
- Knowledge of highly available architectures
- Experience with Postgres or other relational database systems
- Exposure to front-end technologies such as React.js
- Experience working in public sector or regulated data environments
Benefits
- 25 days Annual Leave (plus bank holidays)
- An additional day of paid leave for celebrations
- 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total)
- Monthly Wellness Allowance
- Annual Learning and Development Allowance
- Paid time off for Life Events
- Matched Employer Contributed Pension (5%)
- Life assurance based on 4 x your salary
- Access to an Employee Assistance Programme
- Enhanced Family Leave
- Enhanced company sick pay
- A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension)
- Exciting calendar of Burendo social events and activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaPythonNode.jsC#AWSAzureTerraformITILPostgresReact.js
Soft Skills
leadershipmentorshiprelationship buildingcollaborationinnovationproblem-solvingcommunicationteam managementstakeholder engagementincident management