Burendo

Principal Full Stack Engineer – Managed Service

Burendo

full-time

Posted on:

Location Type: Hybrid

Location: LeedsUnited Kingdom

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About the role

  • Act as the technical authority for the team, driving best practices and ensuring high-quality service delivery
  • Provide leadership and mentorship to team members
  • Build effective relationships with stakeholders across the business
  • Work closely with service delivery colleagues to enhance client relationships
  • Foster a culture of innovation and collaboration within the team

Requirements

  • Act as the highest technical escalation point within a managed service function
  • Set and maintain engineering standards across teams within the service
  • Lead the management and resolution of complex L2/L3 incidents
  • Lead root cause analysis and post-incident investigations for major incidents
  • Own service onboarding from a technical readiness perspective
  • Participate in an on-call rota, including out-of-hours incident response
  • Mentor and support the development of engineers at all experience levels
  • Work with service delivery colleagues to manage client relationships
  • **Must-Have Skills & Experience**
  • Knowledge of at least one of the following: Java, Python, Node.js, or C#
  • Hands-on cloud architecture experience with either AWS or Azure
  • Experience with infrastructure-as-code tools such as Terraform
  • Understanding of ITIL practices
  • Recent experience leading engineering teams
  • **Nice-to-Have Skills & Experience**
  • Knowledge of highly available architectures
  • Experience with Postgres or other relational database systems
  • Exposure to front-end technologies such as React.js
  • Experience working in public sector or regulated data environments
Benefits
  • 25 days Annual Leave (plus bank holidays)
  • An additional day of paid leave for celebrations
  • 1 additional day of holiday after 2 years' service (26 days total) and another 2 days after 5 years (28 days total)
  • Monthly Wellness Allowance
  • Annual Learning and Development Allowance
  • Paid time off for Life Events
  • Matched Employer Contributed Pension (5%)
  • Life assurance based on 4 x your salary
  • Access to an Employee Assistance Programme
  • Enhanced Family Leave
  • Enhanced company sick pay
  • A range of optional Salary Sacrifice benefits (inc EV Scheme, Home and Tech, Cycle to Work and Pension)
  • Exciting calendar of Burendo social events and activities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaPythonNode.jsC#AWSAzureTerraformITILPostgresReact.js
Soft Skills
leadershipmentorshiprelationship buildingcollaborationinnovationproblem-solvingcommunicationteam managementstakeholder engagementincident management