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Client Relations Planning Coordinator
Bureau Veritas GroupChargé(e) de Relation Client Planification managing client relations at Bureau Veritas. Responsible for planning and managing client files in a dynamic environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative management capabilities, ensuring compliance and effective communication while managing client files and scheduling interventions. Proficient in Microsoft Office and skilled in prioritizing tasks to enhance customer service and administrative efficiency.
Highest-signal resume keywords
Administrative ManagementClient File ManagementMicrosoft Office ProficiencyInterpersonal SkillsCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Interpersonal SkillsAbility to Prioritize Tasks
Tools & Technologies
Microsoft Office
Industry Keywords
Client DisputesComplianceSME ManagementSMI ManagementLogistics
About the role
Key responsibilities & impact- Ensure the planning and management of client files
- Schedule interventions at client sites while respecting deadlines and constraints
- Handle client disputes with professionalism and responsiveness
- Prepare and organize administrative files to ensure compliance
- Maintain effective communication between departments and clients
Requirements
What you’ll need- High school diploma to an associate degree (Bac to Bac+2) in SME/SMI Management or Logistics, or equivalent
- Minimum 2 years' experience in a customer service or administrative role
- Comfortable with administrative management
- Proficient in Microsoft Office
- Ability to prioritize tasks
- Strong interpersonal skills
Benefits
Comp & perks- Meal vouchers (Ticket Restaurant)
- Profit-sharing, employee participation, and a company savings plan with employer contributions
- Possibility of remote work subject to manager approval
- Career development: all positions are open to internal and geographic mobility
- Diversity and inclusion: In line with its inclusion policy, gender equality and disability support, we encourage applications from all qualified candidates regardless of gender or personal situation