Customer Relations Coordinator, Planning

Bureau Veritas Group

Chargé(e) relation client Planification at Bureau Veritas handling project management and client interactions. Ensuring effective scheduling and administration within the company's operations.

Posted 6/19/2026contractLiévin • 🇫🇷 FranceMid-LevelSenior💰 €26,000 - €28,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

As a temporary replacement, we are hiring for our Bureau Veritas Exploitation subsidiary a Customer Relations & Scheduling Coordinator on a 6-month fixed-term contract.
You will liaise with our clients and technicians to ensure efficient management of service interventions and schedules.
Your role is to take responsibility for the management and administration of the projects assigned to you.
Plan technicians' assignments based on their qualifications, specialties, and the estimated duration of interventions.
Manage client relations by phone, negotiating and explaining intervention timeframes.
Prepare and maintain client schedules.

Requirements

What you’ll need

Hold a minimum of a two-year post-secondary diploma (Bac+2) in Business Administration, Logistics, or an equivalent qualification.
Experience working in a multi-site organization, ideally in coordinating technician field interventions.
Proficient with IT tools: comfort with Microsoft Office and the ability to adapt to software and ERP systems are essential to manage schedules effectively.

Benefits

Comp & perks

Meal vouchers
Performance-based bonuses and profit-sharing; employee savings plan with employer matching
Remote work up to 3 days per week with manager approval
1 day per year for a community/solidarity action
Career development: all positions are open to internal and geographic mobility. We encourage career progression and skills development.

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Hard Skills & Tools

project managementschedulingclient relationsnegotiationadministration

Soft Skills

communicationorganizationadaptability

Certifications

two-year post-secondary diplomaBusiness AdministrationLogistics