Collections Specialist
Bureau Veritas Group
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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About the role
- The Collections Specialist manages a high-volume B2B accounts receivable portfolio to ensure timely payment of outstanding invoices.
- Responsible for managing a portfolio of customer accounts to ensure timely collection of outstanding invoices, credits, and unapplied cash.
- This role serves as a primary point of contact for external partners, representing the organization with professionalism and integrity while conducting collection efforts.
- Through proactive outreach, account research, and negotiation of payment arrangements, the position balances firm follow-up with relationship-focused communication.
- Success in this role requires strong verbal communication skills, sound judgment, and the ability to navigate sensitive financial conversations while adhering to departmental SOPs and business guidelines to minimize aging balances and bad debt exposure.
Requirements
- Minimum 3 years of B2B collections experience, with a proven track record of meeting or exceeding collection targets, reducing Days Sales Outstanding (DSO), and minimizing past-due balances.
- Associate’s degree preferred; High School Diploma or GED degree required.
- Strong verbal communication skills with the ability to confidently conduct payment discussions and negotiate resolutions
- Professional and customer-focused approach when representing the organization to external partners
- Ability to manage difficult or sensitive conversations with diplomacy and composure
- Clear and concise written communication for documentation and follow-up correspondence
- Analytical mindset with strong attention to detail
- Strong organizational and time management skills in a high-volume environment
Benefits
- Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package.
- Equal Opportunity Employer and focuses on treating all persons equally and based on merit.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B collectionsaccounts receivable managementcollection targetsDays Sales Outstanding (DSO)payment arrangements negotiationfinancial analysisdocumentationinvoice managementcredit managementcash application
Soft Skills
verbal communicationnegotiationrelationship managementdiplomacycomposureattention to detailorganizational skillstime managementprofessionalismcustomer focus
Certifications
Associate’s degreeHigh School DiplomaGED