Bupa

Supplier Relationship Manager

Bupa

full-time

Posted on:

Location Type: Hybrid

Location: Salford Quays • 🇬🇧 United Kingdom

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Salary

💰 £60,000 per year

Job Level

Mid-LevelSenior

About the role

  • Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers
  • Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service
  • Ensuring suppliers fulfil FCA compliance (where applicable)
  • Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage
  • Undertaking due diligence and assurance reviews with suppliers
  • Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate
  • Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice
  • Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers
  • Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility
  • Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion
  • Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders
  • Leading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category
  • Providing regular Management Information reports and updates to the business stakeholders at all levels of the organsiation

Requirements

  • Experience in contract supplier management
  • Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook
  • Experience in either an supplier assurance and audit
  • Knowledge of working with and managing outsourced Service Providers
  • A good knowledge of supply chain processes and the tools and techniques that can be used to improve them
  • Professional Procurement or Risk Management qualifications
  • Good understanding of risk management frameworks and compliance activities
  • Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules
  • Strong commercial awareness with a demonstrable record of value based delivery
  • Ability to understand and communicate risk posture, possible impact on business functions, and paths for remediation (desirable)
  • Analysis, problem solving and decision making skills (desirable)
  • Ability to communicate complex topics in efficient and effective manner (desirable)
  • Ability to communicate effectively at all stages of organisation (desirable)
  • Strong negotiation skills (desirable)
  • Experience of building and maintaining effective relationships at all levels (desirable)
  • Practical understanding of relevant regulatory environment (desirable)
Benefits
  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts
  • Viva global wellbeing programme covering mental, physical, financial, social and environmental wellbeing
  • Support for flexible working and a range of family friendly benefits
  • 10% management bonus scheme

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
contract supplier managementsupplier assuranceauditsupply chain processesrisk management frameworkscompliance activitiescontract terms and conditionsvalue based deliveryroot cause analysisservice improvement projects
Soft skills
communicationnegotiationproblem solvingdecision makingrelationship buildingcommercial awarenessanalysisstrategic thinkingcollaborationleadership
Certifications
Professional Procurement qualificationsRisk Management qualifications