CIO, UK Insurance

Bupa

Chief Information Officer driving technology strategy and transformation for UK Insurance at Bupa. Leading a large team to deliver better care and customer outcomes.

Posted 6/9/2026full-timeLondon • 🇬🇧 United KingdomSeniorLeadWebsite

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Hard Skills

technology strategyarchitectureroadmapagiletechnology programmesbudget managementrisk managementinformation securityoperational resilienceregulatory compliance

Soft Skills

leadershiprelationship buildingcommunicationcollaborationcontinuous improvementteam developmentcommercial awarenesstrust buildingproblem solvingstakeholder management

Industry Keywords

insurancefinancial servicesbusiness transformationregulated environmentchange managementperformance measurementvalue deliverygovernancerisk assessmentbusiness results

About the role

Key responsibilities & impact

Lead the UK Insurance Technology function, making sure it supports business goals and delivers great outcomes for customers
Define and deliver a clear technology strategy, architecture and roadmap aligned to Bupa’s wider strategy
Drive large-scale technology and business transformation, including new ways of working such as agile (a flexible, iterative approach to delivery)
Oversee the delivery of technology programmes, making sure projects are on time, within budget and achieve the expected benefits
Work closely with senior leaders across the business to prioritise and deliver key initiatives
Create a strong, open culture that encourages continuous improvement and supports teams to do their best work
Build strong relationships with partners and suppliers to support delivery and innovation
Take full responsibility for technology budgets, performance and value for money
Make sure risks are managed well, including information security, operational resilience and regulatory compliance
Lead, develop and inspire senior leaders and teams, building capability for the future

Requirements

What you’ll need

Proven experience leading technology and transformation in a complex, regulated environment (ideally financial services or insurance)
A strong track record of delivering large-scale change and measurable business results
Experience shaping and delivering business and technology strategy
The ability to build strong, trusted relationships with senior stakeholders
Strong leadership skills, with experience developing high-performing teams
Commercial awareness, including managing budgets and delivering value
Confidence working across risk, governance and regulatory requirements
Clear communication skills, with the ability to explain complex ideas in a simple way
A collaborative, open approach and a focus on delivering the right outcomes

Benefits

Comp & perks

25 days holiday, increasing through length of service, with option to buy or sell
Enhanced pension and life insurance
Private medical insurance
Access to our health and wellbeing services
Discounts on Bupa products and services