Reward Administrator

Bupa

Reward Administrator role at Bupa managing stakeholder rewards and supporting health services. Focused on administration, analytics, and improvement of reward processes in a collaborative team.

Posted 5/5/2026full-timeLeeds • 🇬🇧 United KingdomMid-LevelSenior💰 £28,000 per yearWebsite

About the role

Key responsibilities & impact

Supporting Reward Business Partners with day‑to‑day stakeholder management across People Services, Pay Services, managers and external suppliers.
Managing shared mailboxes and case workflows, responding to reward‑related queries and ensuring timely resolution or escalation.
Acting as the Health & Care Services subject matter expert for the SNOW case management system, maintaining processes and highlighting service risks.
Administering cyclical reward processes such as welcome bonuses, Care Friends, salary frameworks, Pay Governance Committees, People Board submissions and the Annual Reward Review.
Tracking, validating and processing payments accurately and within payroll deadlines.
Supporting core reward activities including incentive cycles, salary surveys, pay governance routines and systems activity.
Providing analytical support for reward‑related transformation and change projects.
Supporting job evaluation activity, coordinating documentation, stakeholders and panel scheduling.
Assisting Workday users by resolving access or functional queries and escalating where appropriate.
Maintaining reward documentation, policies and content libraries to ensure accuracy and accessibility.
Identifying opportunities to improve reward processes, services and user guidance through continuous improvement.

Requirements

What you’ll need

A solid working knowledge of people administration, reward governance, payroll processes and the importance of data accuracy.
Strong administrative, organisational and documentation skills, with the ability to manage multiple tasks, inboxes and deadlines.
Clear, professional communication skills, with the confidence to explain reward processes and guidance to managers and People teams.
Good analytical skills, including confidence using Excel to interpret data and identify trends.
Experience working with Workday (or equivalent HR systems) to investigate and resolve data or process issues.
A proactive, solution‑focused approach with strong problem‑solving skills.
The ability to build effective working relationships with a wide range of internal and external stakeholders.
Experience using case management tools (such as SNOW) and managing queries in a structured way.
The ability to work independently while contributing positively as part of a team.

Benefits

Comp & perks

Flexible Holidays scheme: 25 days holiday, increasing through length of service, with the option to buy or sell.
Environmental – Payroll giving scheme.
Financial – Wagestream, Discounts platform, Loan and saving schemes and Enhanced Pension Scheme.
Mental and Physical - Bupa health insurance as a benefit in kind, Health Assessment, Family mental health line.
Social: Volunteering days and Be You at Bupa Network.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

people administrationreward governancepayroll processesdata accuracyanalytical skillsExcelcase managementjob evaluationreward processescontinuous improvement

Soft Skills

administrative skillsorganisational skillsdocumentation skillscommunication skillsproblem-solving skillsrelationship buildingproactive approachsolution-focused mindsetability to manage multiple tasksteam collaboration