Manager

• Responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region
• Working in partnership with your Regional Director, give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership
• Coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management
• Support the Regional Director in monitoring all aspects of service in the homes
• Responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team
• Work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.

Quality Manager

Registered Children's Home Manager

Retail Store Manager