Early Talent Development Assistant Manager
Moore Kingston Smith
Learning & Development Engineer
Bupa
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £NaN per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Support, develop and configure environments for our global learning platforms.
- Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.
- Assess and validate technical solutions to ensure they meet business needs.
- Contribute to software architecture decisions and collaborate with infrastructure teams.
- Own and resolve IT-related issues within your domain, ensuring service continuity.
- Work closely with stakeholders across Bupa’s global markets and IT departments.
- Engage with cross-functional technology teams to influence solution outcomes.
- Stay up to date with emerging technologies and look for ways to improve our systems.
- Support incident and request management, including third-party supplier coordination.
- Follow Bupa’s change control, release planning and security standards.
Requirements
- Strong experience in software engineering, development, support or environment configuration.
- Domain knowledge in Learning & Development systems.
- Experience with a broad range of technologies or deep expertise in one.
- Communicates clearly and works well in a team.
- Excellent understanding of Agile and ITIL methodologies.
- Strong knowledge of IT security standards and risk management.
- Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.
- A keen eye for data and analytics to drive improvements.
Benefits
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance for you and your family
- Access to our wellbeing programmes and mental health support
- Bonus scheme
- Enhanced parental leave
- Pension scheme
- Discounts on Bupa products and services
- Opportunities for career development and internal mobility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software engineeringenvironment configurationSaaS Learning Management SystemsIT integrationAPIsdata analyticsAgile methodologiesITIL methodologiesIT security standardsrisk management
Soft skills
clear communicationteamworkcollaborationstakeholder engagementproblem-solvinginfluencingattention to detailservice continuityincident managementrequest management