Retail Supervisor

Bunnings

Retail Supervisor supporting customer service, team coaching, training, merchandising and stock operations. Bunnings operates home improvement and outdoor living retail stores across Australia and New Zealand.

Posted 8/5/2026full-timePerth • 🇦🇺 AustraliaMid-LevelSenior💰 A$31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to support team development and ensure effective daily operations in a fast-paced retail environment. Maintains high service standards while managing stock and merchandising in alignment with business requirements.

Highest-signal resume keywords

Team SupervisionCoaching and DevelopmentCustomer Service ExcellenceStock ManagementRecruitment Participation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchandising StandardsStock CoordinationTraining and Induction Support

Soft Skills

Open CommunicationResults-Driven MindsetApproachable AttitudeEnthusiasm for Learning

Industry Keywords

Fast-Paced EnvironmentCustomer InteractionTeam PlayerRetail HoursBackground Checks

About the role

Key responsibilities & impact

Support the store's senior leadership team
Keep energy high and workflow smooth in the designated department
Lead by example and ensure daily operations run effectively
Demonstrate best service practices and support friendly, helpful customer advice
Coach team members on appropriate service behaviours
Onboard and train new team members through training and induction support
Maintain merchandising standards in line with business requirements
Manage and coordinate stock effectively
Support departments including Trade, Fulfilment and Replenishment
Participate in the recruitment process through online chat, video interview and onsite meet and greet stages

Requirements

What you’ll need

Previous experience supervising a team in a fast-paced environment
Open communication skills
Genuine interest in coaching and developing others
Ability to guide, support, coach and provide feedback
Results-driven and team-player mindset
Approachable and confident when interacting with customers
Enthusiasm for learning about new products
Ability to work morning, day and evening shifts across all 7 days of the business
Ability to remain on your feet assisting customers across a wide range of retail hours
Must be aged 15 or over to apply
Background checks may be required, including police, employment, medical and qualification checks

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Annual festive gifts
Discounted food and drinks at Bunnings Cafe
Travelling store team member opportunities
Career development pathways
Supportive team environment with experienced mentors
Inclusive workplace culture
Workplace adjustments and support
Potential background checks including police, employment, medical and qualification checks