Bunnings

Operations

• Responsible for the ongoing daily operations, sales and high-volume stock management within your store
• Reporting directly to the Complex Manager
• Leading a team of 50+ direct reports to maintain an engaged and safe work environment
• Engage in regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
• Monitor department performance against sales, margin and wage targets and implement improvement plans where required
• Identify opportunities to drive sales through merchandising & strategic planning by supporting and developing Department Managers through regular coaching and performance feedback
• Drive stock accuracy routines, oversee adjustments, lead investigations into discrepancies, and provide strong leadership across all stocktake activities
• Monitor key metrics for Customer Satisfaction and Team Engagement, driving ownership and results

Operations Manager

• Responsible for the ongoing daily operations, sales and high-volume stock management within your store
• Reporting directly to the Complex Manager
• Engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group
• Monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office
• Manage warehouse stock levels, sales capabilities, Safety and Wellbeing compliance
• Lead a team of 50+ direct reports to maintain an engaged and safe work environment
• Conduct regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
• Monitor department performance against sales, margin and wage targets and implement improvement plans where required

Customer Support

• Provide our customers with the best experience across the store
• Manage stock efficiently while keeping the workspace clean and tidy
• Serve customers with a smile at our checkout registers
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Customer Service Team Member

Manager

• Responsible for the ongoing daily operations, sales, and high-volume stock management within your department
• Work closely with fellow leaders in various departments
• Deliver the best customer experience while ensuring the department is Full, Clean & Tidy
• Train and develop the team, providing Best Experience to customers
• Showcase our Widest Range and Lowest Prices
• Lead a team of 20+ to maintain an engaged and safe work environment
• Perform duty manager responsibilities including opening and closing the store
• Coach and train team members on Best Service and Safety Standards
• Rostering and workforce planning for your team
• Manage daily stock flow, including seasonal campaigns, inventory & stock loss management, visual merchandising and safe replenishment

Department Manager

Events

• Conduct a 100% physical check on all stock received across South Brisbane sites
• Conduct a physical check on outgoing stock at our Distribution Centres
• Coach store teams on Goods Inwards processes
• Provide feedback to our Merchandising team on unsafe deliveries and supplier related issues
• Liaise with suppliers and transport companies to ensure accurate delivery of stock
• Complete relevant SSA administration tasks
• Work at a different Site every week across the South Brisbane region
• Be paid to travel between sites where applicable per KM.

Operations Manager

Operations Manager

Customer Service Team Member

Department Manager

Stock Loss Prevention Team Member