Department Manager

Bunnings

Department Manager responsible for daily operations, sales, and stock management at Bunnings. Leading a team to provide customer service and maintain a safe work environment.

Posted 7/2/2026full-timeEpping • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a large team while ensuring safety, compliance, and high customer service standards. Proven ability to drive sales performance through effective merchandising and stock management in a retail environment.

Highest-signal resume keywords

Team LeadershipSafety Culture & ComplianceSales PerformanceMerchandising ExcellenceStock Accuracy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Stock ManagementSales ManagementCustomer Service MonitoringLoss PreventionMerchandising

Soft Skills

Team EngagementCoachingCommunicationPerformance Management

Industry Keywords

Retail IndustryHigh Volume Customer FocusedSafety LeadershipService PromiseRostering

About the role

Key responsibilities & impact

Responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area
Work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager
Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities
Monitor and measure customer service levels
Build team capability on Best Experience and Safety Culture & Compliance
Driving department sales through strong merchandising & monitoring of key metrics
Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes

Requirements

What you’ll need

Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred
Ability to develop teams and provide a healthy environment in which to work in
Lead and inspire a large team (20+) to deliver the Best Experience through strong engagement, coaching and teamwork
Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
Champion a Safe & Secure environment by role‑modelling safety leadership and ensuring compliance with policies and procedures
Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends
Build team capability through clear expectations, performance conversations and recognition
Deliver on our service promise through effective rostering, planning and being ready when the customer is
Drive strong retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention

Benefits

Comp & perks

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities