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Bunnings

Operations Manager

Bunnings

Operations Manager overseeing daily operations and stock management at Bunnings. Leading a large team while ensuring safety and customer satisfaction.

Posted 5/28/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
stock managementsales performance monitoringmerchandisingstrategic planningstock accuracy routinesinvestigationscustomer satisfaction metricsteam engagement metrics
Soft Skills
leadershipcoachingcommunicationteam developmentperformance feedbackrisk managementengagement
Industry Keywords
retail industryhigh-volume operationssafety auditscustomer-focused organizationstocktake activities

About the role

Key responsibilities & impact
  • Responsible for the ongoing daily operations, sales and high-volume stock management within your store
  • Reporting directly to the Complex Manager
  • Leading a team of 50+ direct reports to maintain an engaged and safe work environment
  • Engage in regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
  • Monitor department performance against sales, margin and wage targets and implement improvement plans where required
  • Identify opportunities to drive sales through merchandising & strategic planning by supporting and developing Department Managers through regular coaching and performance feedback
  • Drive stock accuracy routines, oversee adjustments, lead investigations into discrepancies, and provide strong leadership across all stocktake activities
  • Monitor key metrics for Customer Satisfaction and Team Engagement, driving ownership and results

Requirements

What you’ll need
  • Experience leading a team of 50+ team members and leaders to deliver a safe, engaged and high‑performing operation
  • Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
  • A passion for a Safe & Secure warehouse demonstrated through safety walks, audits and coaching
  • Strong retail understanding, delivering results across sales, margin and wages
  • Ability to coach and develop Department Managers and team members to lift capability and drive performance
  • Experience leading stock integrity, including accuracy routines, investigations and stocktake
  • Ability to drive results through Customer Satisfaction and Team Engagement metrics

Benefits

Comp & perks
  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
  • Free standard OnePass membership
  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
  • 12 weeks paid parental leave, regardless of gender
  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities