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About the role
Key responsibilities & impact- Responsible for the ongoing daily operations, sales and high-volume stock management within your store
- Reporting directly to the Complex Manager
- Engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group
- Monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office
- Manage warehouse stock levels, sales capabilities, Safety and Wellbeing compliance
- Lead a team of 50+ direct reports to maintain an engaged and safe work environment
- Conduct regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
- Monitor department performance against sales, margin and wage targets and implement improvement plans where required
Requirements
What you’ll need- Experience leading a team of 50+ team members and leaders to deliver a safe, engaged and high‑performing operation
- Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
- A passion for a Safe & Secure warehouse demonstrated through safety walks, audits and coaching
- Strong retail understanding, delivering results across sales, margin and wages
- Ability to coach and develop Department Managers and team members to lift capability and drive performance
- Experience leading stock integrity, including accuracy routines, investigations and stocktake
- Ability to drive results through Customer Satisfaction and Team Engagement metrics
Benefits
Comp & perks- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
stock managementsales managementsafety compliancecustomer service monitoringperformance measurementcoachingstock integrityaccuracy routinesinvestigationsstocktake
Soft Skills
leadershipteam engagementcommunicationcoachingrisk managementproblem-solvinginterpersonal skillsperformance improvementcustomer satisfaction focusengagement