
IT Specialist – IT Operator, Operations Center
Bundesdruckerei-Gruppe
full-time
Posted on:
Location Type: Office
Location: Bonn • Germany
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Tech Stack
About the role
- Monitor supported IT services to ensure agreed system availability, providing proactive fault resolution and prevention within a 24x7 operating model (Operations Center/Control Center)
- Ensure stable, uninterrupted system operation with a high level of protection
- Implement best-practice guidelines and execute playbooks within the area of responsibility
- Perform change management for deployed software and hardware systems
- Document incidents and forward them to the appropriate IT support teams
Requirements
- Completed vocational IT training (e.g., as an IT Specialist), or alternatively relevant professional experience in the described area or a career changer after IT retraining
- Initial professional experience securing complex IT infrastructures and in the provisioning and operation of Linux systems
- Basic knowledge of monitoring tools and their use in heterogeneous infrastructures
- Ideally experience with automation and Infrastructure-as-Code (IaC) tools (e.g., Ansible, Terraform)
- Experience in regulated environments and corresponding certifications (e.g., ISO 27001, BSI C5 or similar) desirable
- Team player with an openness to new technologies and projects and enthusiasm for using open source tools
Benefits
- Great team spirit in a competent, future-proof working environment with unique projects
- Balanced work–life integration thanks to flexible working models and hours and 30 days of vacation per year
- Top equipment, modern tech stack and innovative collaboration tools
- Individual training opportunities as well as specialist and leadership development programs
- Attractive centrally located workplace
- Sports partnerships, preventive health courses and running events
- Company pension plan and support measures for childcare and caregiving for family members
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT service monitoringfault resolutionchange managementLinux systemsInfrastructure-as-CodeautomationAnsibleTerraformincident documentation
Soft skills
team playeropenness to new technologiesenthusiasm for open source tools
Certifications
ISO 27001BSI C5