Buildout

Billing Associate

Buildout

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $40,000 - $50,000 per year

About the role

  • Become an expert in our billing system, Sage Intacct, to create and send invoices to our customers, ensuring accuracy in the details
  • Be maniacal about managing all overdue AR and working on payment plans until you reconcile all payments on a customer’s account
  • Translate customer contracts and Salesforce data into accurate invoices for each customer, setting up billing schedules
  • Serve as the main point of contact for our customers, responding to billing support tickets addressing customer concerns via phone and email
  • Be welcomed into the innovative and collaborative Buildout team. Get to know your teammates and work in sync to deliver our number 1 mission: a world-class, end-to-end customer experience
  • Make mistakes, improve for the next time, and develop enviably thick-skin from these experiences to propel you through the rest of your career, at Buildout and beyond
  • Take the work, but not yourself, seriously

Requirements

  • Experience with corporate billing, accounts receivable, or collections; SaaS experience or contract billing preferred
  • Experience with billing systems; Sage Intacct is a plus but not required
  • Customer service experience, you bring interpersonal skills and a deep customer focus to provide a Buildout Quality experience for our customers
  • Extreme attention to detail and able to prioritize your day and workload
  • A team player mentality, highly coachable, self-motivated and interested in growing your career
  • Constantly improving, someone who loves feedback and proactively finds new ways to get better at their job
  • Insatiably curious, adaptable to change and desire to learn in a fast-paced environment
Benefits
  • Impactful insurance and benefit options, including 2 medical plans to choose from, 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
  • Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
  • 401(k) with 4% company match and immediate vesting
  • A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
  • Challenging problems to solve with a committed and supportive team who are invested in your growth and development
  • A wonderfully quirky culture where you’re encouraged to bring your whole self to work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing systemsaccounts receivablecollectionsSaaScontract billinginvoicingpayment plansbilling schedulesdata translationattention to detail
Soft Skills
customer serviceinterpersonal skillscustomer focusteam playerself-motivatedadaptabilitycuriositycoachablefeedback receptivenessworkload prioritization