Buildout

Associate Visual Designer

Buildout

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $55,000 - $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Use Buildout’s proprietary tools and coding language to configure, customize and maintain document, email, and web templates to align with customers’ business needs
  • Partner with other teams at Buildout, primarily those in the CX Department, to understand customers’ goals in order to deliver timely marketing solutions within Buildout’s platform
  • Support our pre-sale and post-sale retention processes, which can include:
  • Getting on calls with our Sales team and prospective customers to discuss the capabilities of the application or their specific brand needs
  • Consult with current customers on how to best execute their latest brand vision with an eye toward simplicity, scalability and Buildout’s best practices
  • Provide proactive solutions to our customers’ marketing problems that help ensure their long-term success using the application
  • Be welcomed into the innovative and collaborative Buildout team. Get to know your teammates and work in sync to deliver a world-class, end-to-end customer experience
  • Make mistakes, improve for the next time, and develop enviably thick-skin from these experiences to propel you through the rest of your career, at Buildout and beyond
  • Take the work, but not yourself, too seriously

Requirements

  • 2+ years of experience working as a Graphic Designer, Web Developer, or Email Designer
  • Experience in CSS, HTML, and JavaScript code languages on an established platform as well as Adobe Suite
  • Experience or knowledge with MJML is strongly preferred
  • A portfolio of varied design projects which demonstrates a strong eye for design and ability to adhere to a customer’s brand standards
  • Empathy and solutions-oriented. You’re able to put yourself in the customers’ shoes, understand their unique needs and goals, and offer sensible, scalable solutions
  • Willingness to engage with customers directly as-needed to:
  • Reduce thrash and help resolve problems quickly
  • Convey complex ideas in simple terms
  • Problem-solve unique brand and marketing needs
  • Support other, internal teams’ ability to service our customers
  • Ability to prioritize your work as an individual contributor and as a collaborative part of a team
  • Commercial Real Estate experience is nice to have but not required
  • SaaS or tech-industry experience is nice to have but not required
  • Jira / Atlassian knowledge is nice to have but not required.
Benefits
  • Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
  • Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
  • 401(k) with 4% company match and immediate vesting
  • A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
  • Challenging problems to solve with a committed and supportive team who are invested in your growth and development
  • A wonderfully quirky culture where you’re encouraged to bring your whole self to work

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CSSHTMLJavaScriptAdobe SuiteMJMLGraphic DesignWeb DevelopmentEmail DesignDesign PortfolioCustomer Brand Standards
Soft skills
EmpathySolutions-orientedProblem-solvingCommunicationCollaborationPrioritizationCustomer EngagementAdaptabilityCreativityThick-skin