Building Radar

Customer Success Manager – International

Building Radar

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Support international customers in introducing and applying revenue engineering
  • Serve as a consultant, coach, and project manager for clients
  • Plan and execute kick-off events with new clients
  • Build long-term customer relationships
  • Develop best practice solutions for customer sales teams
  • Conduct individual, targeted training and education
  • Collaborate with product team to optimize user experience
  • Plan Customer Success team tasks and workflows

Requirements

  • 2-3 years of Customer Success experience in a SaaS company
  • Ability to create great customer experiences
  • Ability to engage and inspire others
  • Diplomatic tact in building relationships
  • Willingness to travel for customer workshops and onboarding
  • Fluent in English (spoken and written), German is a plus
Benefits
  • Unlimited Vacation
  • Flexible working hours
  • Hybrid Work Model
  • Cool Events
  • In-house fitness studio
  • Financial Compensation
  • Referral Program
  • Development Budget
  • Family & Pet friendly
  • Buddy program during onboarding
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer SuccessSaaS
Soft Skills
consultingcoachingproject managementrelationship buildingtrainingcollaborationengagementdiplomatic tact