Senior Manager, Sales Operations

. Design and improve sales workflows, lead management, and pipeline processes to drive efficiency and a smooth customer experience .

Posted 4/30/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $150,000 - $170,000 per yearWebsite

Key responsibilities & impact

Design and improve sales workflows, lead management, and pipeline processes to drive efficiency and a smooth customer experience
Partner with business leaders to define and scope strategic initiatives that improve performance and pipeline health
Lead execution of strategic programs, including milestones, ownership, dependencies, and outcomes
Build and run operating cadences that give leaders clear visibility into performance and next steps
Analyze sales data to evaluate results, identify trends, risks, and opportunities for improvement
Evaluate and optimize go-to-market systems with business systems and sales leaders
Define reporting needs and partner with enablement to ensure teams have the tools and training they need
Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work

What you’ll need

Bachelor’s degree in business, finance, or a related field required
7+ years of sales operations experience in a B2B SaaS environment
Strong project management and organizational skills that bring structure and consistency
Data-driven mindset with the ability to turn insights into action
Deep experience with Salesforce, including reporting, dashboards, and process design
Proven success improving forecast accuracy and pipeline discipline
Clear communicator who can influence stakeholders and build trust across teams

Comp & perks

Exceptional health packages, including medical, dental, and vision coverage, plus life insurance and short- and long-term disability benefits
A 401(k) plan with Buildertrend matching contributions to help you plan for the future
Generous paid time off, 11 paid holidays, plus personal days to make sure you have time to recharge
Parental leave and paid sabbaticals to support you during life’s big moments
Volunteer time off – because giving back matters
Wellness program and onsite fitness center to keep you feeling your best
Opportunities for hybrid or remote work to give you the flexibility you need
Technology reimbursement to help cover costs for the tech you need to do your job from home
Free daily lunches when you're at our HQ office, plus monthly events to connect with your team

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales operationsdata analysisproject managementpipeline managementforecast accuracyprocess designreportingdashboardsB2B SaaS

Soft Skills

organizational skillscommunicationinfluencingcritical thinkingtrust building