Senior Revenue Operations, Deal Desk Analyst
Bugcrowd
full-time
Posted on:
Location Type: Remote
Location: Czechia
Visit company websiteExplore more
Job Level
About the role
- Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance.
- Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment.
- Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies.
- Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward.
- Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs.
- Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality.
- Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements.
- Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high-growth environment.
- Proven ownership of end-to-end quote-to-cash processes, including deal structuring, pricing/discounting, approvals, and order management.
- Strong proficiency in Salesforce (or similar CRM), Excel, and reporting tools.
- Strong analytical skills with the ability to translate data into actionable insights on pipeline, forecasting, and performance.
- Solid understanding of SaaS metrics (e.g., ACV/ARR, pipeline coverage, conversion) and sales processes.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quote-to-cash processesdeal structuringpricingdiscountingorder managementdata integrityanalytical skillspipeline forecastingsales performance reportingprocess improvements
Soft Skills
ownershipcollaborationproblem-solvingprioritizationcommunicationattention to detailrisk identificationoperational alignmentproactive reportingescalation management