Guest Liaison, Property Manager Support

Buddle

Guest Liaison and Property Manager Support ensuring seamless stays at short-term rentals. Passion for delivering top-notch customer service and building positive relationships with guests and stakeholders.

Posted 7/25/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in guest communication and short-term rental operations, utilizing property management software to enhance the guest experience. Strong organizational skills and the ability to thrive in fast-paced environments are essential.

Highest-signal resume keywords

Guest CommunicationShort-Term Rental OperationsProperty Management SoftwareOrganizational SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Guest Inquiry ResponseProfile VettingGuest Review CompletionMaintenance Request ManagementBooking Management

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStrong Time ManagementPositive AttitudeEnthusiastic Approach

Tools & Technologies

HomeheroGoogle DriveGmailAirbnbBooking.comVRBO

Industry Keywords

HospitalityProperty ManagementGuest Experience EnhancementShort-Term Rentals

About the role

Key responsibilities & impact

Serve as the cornerstone of guest communication
Respond promptly and professionally to guest inquiries across multiple booking platforms
Vet potential guests and review profiles
Proactively communicate with guests, addressing any concerns
Complete guest reviews and collect feedback
Manage company email inbox
Address guest maintenance requests
Utilize Homehero software to manage bookings and communications
Identify areas for enhancement in the guest experience
Collaborate effectively with the team
Complete other tasks as needed

Requirements

What you’ll need

1-2 years of experience in short-term rental operations, guest communications, hospitality, and property management
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to thrive in a fast-paced environment
Proficiency in various booking platforms, property management software, and communication tools such as Homehero, Google Drive, Gmail, Airbnb, Booking.com, and VRBO preferred
Positive and enthusiastic attitude
Ability to work both independently and collaboratively as part of a team.

Benefits

Comp & perks

Healthy team culture
Regular team meet ups
Social events
Reward programs