Salary
💰 $65,000 - $80,000 per year
About the role
- Lead customer communications on Budderfly field projects for assigned customer accounts
- Effectively communicate project details & schedules to customers to drive positive customer experiences
- Closely align with Customer Success Managers on customer meetings and strategic management
- Interface with multiple customer personnel including executives, directors, and onsite management
- Drive project milestone updates to customers throughout the lifecycle through completion (installations)
- Responsible for establishing and maintaining positive internal relationships between Sales/Customer Success, CORE & HVACR Project Managers, and Third-Party Contractors
- Collaborate with Sales/Customer Success on account prioritization
- Participate in Third-Pary Contractor meetings with CORE/HVACR Project Managers
- Compile customer facing reports on project milestone updates
- Be an expert on internal project development process across solutions: Lighting, Refrigeration, HVAC, Kitchen Ventilation, and Renewables/Storage
Requirements
- 2-5 years experience in project management.
- Bachelor’s Degree or related Energy industry or Project Management experience preferred
- PMP Certification a plus
- Willingness to work off-hours based on project needs.
- Ability to work with CRM systems.
- Strong interpersonal, analytical, verbal, and written communication skills
- Creative problem solver with ability to multi-task
- Ability to prioritize and support multiple Brand projects simultaneously
- Ability to work between multiple systems and stakeholders to drive project progress
- Ability to prioritize business needs quickly and efficiently
- Able to work remotely and independently
- Experience working with Account Executives, Customer Success Managers, HVACR/CORE Project Managers, and Third-Party Contractors