FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Reservations Coordinator
Bucuti & Tara Beach Resort - Certified Carbon NeutralRemote Reservations Coordinator at Bucuti & Tara Beach Resort supporting guests and travel partners with exceptional service. Collaborating with the Reservations team while working remotely to ensure unforgettable experiences for guests.
About the role
Key responsibilities & impact- Work remotely while providing world-class service to guests and travel partners
- Follow a five-day work week with rotating weekend coverage
- Be available to work according to Aruba Standard Time (AST)
- Maintain a reliable high-speed internet connection and a quiet, professional workspace
- Collaborate daily with our Reservations team while enjoying the flexibility of remote work
- Assisting guests and travel partners with reservations, packages, add-ons, and special requests
- Providing warm, professional, and timely communication via email and other approved channels
- Delivering personalized service while identifying opportunities to enhance each guest's stay
- Processing new reservations, modifications, cancellations, and guest requests accurately
- Maintaining complete and accurate reservation records within our Property Management System
- Collaborating closely with Front Office, Concierge, Housekeeping, Accounting, and other departments
- Supporting travel agents, tour operators, online travel agencies, and contracted partners
- Monitoring reservation inboxes and responding within established service standards
- Maintaining exceptional attention to detail while handling multiple priorities in a fast-paced environment
- Upholding Bucuti & Tara's brand standards, confidentiality requirements, and commitment to exceptional hospitality
Requirements
What you’ll need- Hospitality education and/or minimum of two years of experience in hospitality, reservations, customer service, or a related field
- Previous hotel reservations experience strongly preferred
- Experience with a Property Management System (Opera experience is an advantage)
- Excellent written and spoken English
- Additional languages such as Spanish, German, Italian, Dutch, or Papiamento are an asset
- Strong organizational skills with the ability to prioritize multiple tasks
- Sales-oriented mindset with the ability to convert inquiries into reservations when appropriate
- Strong attention to detail and accuracy
- Reliable high-speed internet connection and a professional home office environment
Benefits
Comp & perks- Attractive salaries reflecting commitment to talent and performance
- Performance-based bonus opportunities
- Comprehensive benefits package supporting associates at every stage of life
- Health, dental, vision, life, and disability coverage
- Childcare and elderly care support
- Elective benefits for flexibility and personalization
- Annual health check-ups
- Gym memberships
- Savings & Loans program offering accessible financing, including green loans at attractive interest rates
- Competitive savings opportunities for long-term financial security
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Reservations ManagementCustomer ServiceAttention To DetailSales-Oriented MindsetProcessing Modifications And Cancellations
Soft Skills
Professional CommunicationAbility To Prioritize Multiple TasksCollaboration