Manager

• Oversight and management of assigned supervisees. (maximum of 8 supervisees)
• Maintain documentation of supervision sessions.
• Provide training to staff on the provision of case management services.
• Provide direct, hands-on training for staff.
• Conduct annual performance evaluations, needed corrective action, and related activities.
• Case reassignments for caseload of terminated/resigned supervisees – includes audit of charts as well timely reassignment of cases.
• Administrative auditing of client charts for compliance with COMAR regulation, agency policy and procedures & insurance standards.
• Create and upkeep of ongoing community resource guides for the benefit of the clients and staff within the Community Support Programs.
• Provide intervention as needed for a client in crisis and/or pending assignment.
• Assign and/or complete and review assessments and plans of care, and ensure staff comply with regulatory timelines for documentation completion.
• Ensure timely completion of authorizations for new and ongoing clients in the program.
• Coordinate and oversee team meetings.
• Coordinate, facilitate, and engage in family team meetings to support staff as needed.
• Participate in external community and programmatic outreach on behalf of BTST and the Program
• Establish and maintain relationships with referral sources.
• Adhere to location specific required reporting and data collection.
• Work independently, yet collaboratively as a team player across department lines within BTST Services, LLC
• Other duties as assigned.

Case Manager Supervisor, LMSW, LGPC, LCPC, LCSW-C

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