Executive Assistant

• Provide high quality secretarial and administrative support by running an efficient office focusing effort on achieving objectives
• Manage and prioritise Leaders' diaries (diary can constitute up to 80% of workload); connect regularly to build partnership and align on priorities
• Adapt and establish new ways of working; introduce collaboration applications and simplify processes using digital technology
• Maintain diplomacy, discretion and confidentiality when handling sensitive strategic, commercial and personnel matters
• Coordinate and manage every aspect of travel itineraries (including venue bookings), anticipating needs and ensuring cost effectiveness and compliance
• Prepare meeting papers with content owners at least 48 hours in advance; set processes for reading papers; create and edit agendas, slides, briefing papers in Word and PowerPoint
• Develop processes for email management/screening; respond to routine emails and delegate as appropriate
• Build and maintain internal and external stakeholder relationships; create PA support network and provide cover for EA roles
• Coordinate people calls/webcasts/events and engagement/visibility plans
• Develop and maintain knowledge of Office 365, Teams channels, OneNote and other BT digital applications
• Act as primary point of contact and gatekeeper for office and virtual office; screen and filter calls and visitors
• Ensure compliance with BT processes and policies and demonstrate financial awareness for business requests (POs, travel, A/L)
• Deliver special projects and ad hoc administration tasks: produce/edit Word or PowerPoint documents, solve simple IT problems, onboard new team members, attend meetings to take notes/actions and chase to close

Personal Assistant

Executive Assistant

Personal Assistant

Senior Personal Assistant

Personal Assistant – Float

Executive Assistant to CEO, Business & Commercial Banking