
Cyber Security Professional
BT Group
full-time
Posted on:
Location Type: Hybrid
Location: Madrid • Spain
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Job Level
About the role
- Manage security incidents following NIST guidelines and supported by MITRE ATT&CK/ENISA, ensuring adequate response in line with security best practices and established procedures.
- Proactively monitoring and managing security events displayed in the different tools, and act according to well-defined procedures.
- Ensuring compliance with contractual SLAs and specific KPIs for each global customer, ensuring established quality standards, security best practices, ownership, and transparency.
- Complete the incident management process: Register cases in the ticketing system.
- Conduct initial event investigations.
- Perform basic triage activities, identifying true and false positives based on corresponding use cases in production.
- For P1 and P2 security incidents and major global security incidents, immediate escalations will be applied as defined in the security incident management process for each customer.
- Demonstrate discipline and deep knowledge to follow defined processes and documentation, ensuring quality parameters are met.
- Proactively report improvements or deficiencies in processes detected.
- Continuous improvement of soft and hard skills, as well as the expertise to manage systems and tools effectively.
Requirements
- Al least 1 year of experience in security operations, preferably in CySOC teams or equivalent related to blue team activities.
- Technical skills in the following security technologies SIEM and XDR
- Sandboxing
- Orchestrators
- Ticketing tools
- Basic knowledge of operating system concepts, web server security and networking.
- Knowledge of malware concepts
- Soft skills: customer focus, teamwork, efficient and effective communication adapted to the audience, analytical mindset, problem-solving ability, active listening, and taking ownership
- Fluent in English, both written and speaking.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
security operationsSIEMXDRsandboxingorchestratorsticketing toolsoperating system conceptsweb server securitynetworkingmalware concepts
Soft Skills
customer focusteamworkeffective communicationanalytical mindsetproblem-solvingactive listeningownership