Technical Design Manager
BT Group
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £NaN per year
Job Level
SeniorLead
About the role
- WNB/C2M/Complex Transition & Transformation or Complex Change.
- High number of emergent products with complex solution and customers.
- Accountable for end to end technical solution and delivery of solution DCMs to time, cost and quality.
- Lead the end to end design for customer deliveries.
- Deliver designs that adheres to Design and Delivery gold standards and governance process.
- Lead a team to deliver outcome-based work packages.
- Accountable for fulfilling resource requests through resourcing plans.
- Accountable for managing risks associated with their team.
- Accountable for team growth through career progression framework.
- Manage attrition, Performance Management, Career Development, Well Being and Your Say.
- Be a product or service SME and to train a design squad in all relevant aspects of that product.
Requirements
- Around 10 years of deep, hands-on technology expertise.
- Confident leading high-value engagements (£10M+), managing large teams (15+ designers), and solving problems proactively.
- You put the customer first—understanding their needs and aligning the right solutions to deliver real value.
- Always looking for smarter ways to work, challenging processes, and embracing innovation.
- Strong team player who understands the importance of cross-functional delivery.
- Skilled in commercial discussions and problem-solving across the customer journey—never settling for less than the right outcome.
- Clear, confident communicator who can engage at all levels, present solutions with impact, and handle commercial and service discussions effectively.
- Expert at mapping, managing, and building strong relationships with key stakeholders—internally and externally, including C-level executives.
Benefits
- 10% on target annual bonus
- BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
- X4 Salary Life Assurance
- Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
- 25 days annual leave (not including bank holidays), increasing with service
- Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks paid carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
- Discounted broadband, mobile and TV package
- Access to 100’s of retail discounts including the BT shop
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical solution deliverydesign and delivery standardsresource managementrisk managementperformance managementcareer developmentcustomer engagementproblem-solvingstakeholder managementteam leadership
Soft skills
customer focusinnovationcross-functional collaborationcommunicationrelationship buildingproactive problem-solvingteam playerengagementpresentation skillscommercial acumen