Customer Service Advisor
BT Group
part-time
Posted on:
Location Type: Office
Location: Belfast • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £13 per hour
Job Level
Mid-LevelSenior
About the role
- This is a part time role, working 20, 25 or 30 hours weekly.
- The hours will range between 08:00am and 16:30pm and also include some weekend working.
- Join our Billing Team in Belfast.
Requirements
- Are you someone that has a wealth of life experience which could help you navigate challenging situations?
- Resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you.
- Speak with our customers over the phone about their account.
- Listen to their needs and work together to find the best possible outcome.
Benefits
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
resiliencerelationship buildingcommunicationactive listeningproblem solving