BT Group

Customer Solutions Design Specialist

BT Group

full-time

Posted on:

Location Type: Hybrid

Location: Budapest • 🇭🇺 Hungary

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Job Level

Mid-LevelSenior

Tech Stack

CloudLinuxSDLCUnix

About the role

  • Take technical ownership of the breadth of the entire estate ( around 200 servers and 20 applications).
  • Ensure the service delivered by the systems meets the operational and contractual needs of the business.
  • Provide leadership to a remote team of systems specialist.
  • Can anticipate business issues and developments in own discipline using own knowledge to focus work and drive improvements.
  • Can anticipate the client’s needs, investigate the underlying causes and identify short and long-term solutions.
  • Can recognise patterns and links and look beyond the immediate problem to the wider implications, generating new and innovative solutions to complex problems.
  • Has the ability to explain/present highly complex ideas, can anticipate potential objections and prepare case accordingly; influencing others.
  • Documentation Test procedures Test results / reporting.

Requirements

  • 3-5 years working experience as a system engineer, tester on OSS system development especially in Service Assurance area (Service Performance Monitoring and Reporting).
  • Experience required for this role In Service Quality Assurance, performance monitoring, SLA reporting.
  • As Systems engineer with hands experience eg Unix, Windows.
  • In Systems development life cycle (SDLC)
  • With AGILE working method.
  • Large IP networks, Cloud-based and Hardware – based Linux system environments.
  • All-around experience of the applicable off the shelf and bespoke OSS / Infrastructure management tools installation, configuration, use and development.
  • Excellent English – written and spoken.
  • Stress resistant: can work under pressure to meet deadlines and milestones.
  • CAN DO attitude, enthusiastic to learn new skills outside his own area of expertise.
  • Result focused, do whatever it takes to achieve the goals and meet deadlines.
Benefits
  • Company Car or Car Allowance
  • Attractive salary
  • Cafeteria package - HUF 600,000/ year
  • Performance-based bonus
  • Comprehensive private health care package for all the employees, which can be extended to family members
  • Nursery support for mothers returning from maternity
  • Extended paternity leave: 10+10 day fully paid days
  • Commuting allowance
  • Home office allowance
  • Employee discount opportunities
  • Highly affordable mobile packages for the family as well
  • New high-class offices both in Budapest and Debrecen
  • Wide-range of company and community programmes (including support for different sport activities)
  • Family-friendly culture
  • Smart working approach (hybrid working model, 3 together, 2 wherever)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system engineeringOSS system developmentService Assuranceperformance monitoringSLA reportingUnixWindowsSDLCAGILELinux
Soft skills
leadershipproblem-solvingcommunicationinfluencingstress resistanceadaptabilityresult focusedanticipation of client needsdocumentationpresentation skills