• Supports the creation of end-to-end technical designs and solutions meeting customer needs
• Collaborates with teams for design solutions
• Ensures technical designs are compliant with company standards
• Conducts analysis and updates on designs
• Implements improvements in working processes

Requirements

Support the capture of business requirements and translates it into high quality technical solutions
Contributes to resolve issues that arise during design
Supports the design of solutions based on specific requirements using standard approaches
Designs scalable, adaptable, and cost effective solutions in line with business needs
Ensures that designs adhere to architectural principles and policies
Performs root cause analysis for design issues
Supports change management and design documentation updates
Provides in-life support for issues related to specific solutions

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Hard Skills

technical design
solution design
root cause analysis
business requirements analysis
change management
design documentation
compliance standards
scalable solutions
adaptable solutions
cost effective solutions

Soft Skills

collaboration
problem solving
communication
analytical thinking
process improvement

Customer Solutions Design Professional

Cyber Design SME Specialist