Service Reliability Engineer
BT Group
full-time
Posted on:
Location Type: Office
Location: Kolkata • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Switching
About the role
- Deliver critical customer technical support for network, hardware, and infrastructure development
- Manage the resolution process for all P1 & P2 and other critical incidents
- Execute and deliver within standardised procedures
Requirements
- BGP/HSRP/LAN/WAN/Cisco/IP/Routing/Switching/SDWAN knowledge
- Managing Security related issues
- Incident Management
- Technical support roles in network and infrastructure development
- Collaboration with various stakeholders
Benefits
- Flexible working hours
- Professional development opportunities
- Inclusion & Diversity programs
- Wellbeing programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
BGPHSRPLANWANCiscoIPRoutingSwitchingSDWANIncident Management
Soft skills
Collaboration