Trainee Bill to Cash Operations Associate
BT Group
full-time
Posted on:
Location Type: Office
Location: Kolkata • 🇮🇳 India
Visit company websiteJob Level
Entry Level
About the role
- Support service delivery activities across multiple customer accounts
- Ensure highest levels of customer satisfaction
Requirements
- Assists teams in standards delivery
- Assists in review and progress assessment of service improvement plans
- Assists in basic information collation for development of service improvement plan
- Acts to resolve routine problems for assigned customers
- Assists in regularly contacting customers to promote products and services
Benefits
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer satisfactionproblem resolutioncommunicationteam collaborationservice improvementcustomer engagement