Client Analyst II – Temp

bswift

Client Analyst II maintaining benefits websites, processing files, and supporting clients for bswift, a benefits administration company. Analyzing participant cases, testing platform functionality, and handling reporting and billing operations.

Posted 8/4/2026contractRemote • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service delivery, data integrity management, and benefits administration systems. Proficient in Microsoft Excel and experienced in analyzing and resolving client inquiries and operational processes.

Highest-signal resume keywords

Client Service DeliveryData Integrity ManagementMicrosoft Excel ProficiencyBenefits Administration Systems ExperienceAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data InterpretationFile ProcessingSystem TestingReporting ExecutionBilling TasksInvoice GenerationPayment PostingReceivables ReconciliationDatabase ManagementBenefits Enrollment Support

Soft Skills

Effective CommunicationClient-Facing ExperienceService Orientation

Tools & Technologies

Microsoft OfficeHRISPayroll SystemsBenefits Administration Software

Industry Keywords

ACA ProcessingOpen EnrollmentData AccuracyClient InquiriesOperational Processes

About the role

Key responsibilities & impact

Provide ongoing service delivery to support client requirements and business needs
Serve as first-level system support for assigned clients
Maintain and update client benefits websites
Perform audits and file reviews to ensure data integrity and accuracy
Manage daily, weekly, and annual inbound and outbound file processing
Research, analyze, and resolve participant cases and inquiries
Execute client-specific reporting and support ACA processing activities
Perform system testing for platform releases and annual enrollment activities
Review release documentation and understand system changes and client impacts
Execute operational processes in client Admin Guides
Configure and test system functionality for client projects and enrollments
Respond to client inquiries through research and analysis
Perform billing tasks, including invoice generation, payment posting, and receivables reconciliation

Requirements

What you’ll need

Bachelor’s degree from a four-year college or university, or equivalent combination of education and experience
Advanced proficiency in Microsoft Excel
Working knowledge of Microsoft Office products
Extensive experience with databases, including data interpretation and manipulation
Strong analytical and problem-solving skills
Effective verbal and written communication skills
Experience with benefits administration systems, payroll systems, HRIS, or related software platforms
Prior ACA processing experience preferred
Client-facing, service-oriented experience preferred
Familiarity with benefits enrollment cycles and annual open enrollment support preferred

Benefits

Comp & perks

Comprehensive health, dental, and vision plans
Performance-based incentives for most roles
Remote first, Office friendly environment
Employer-sponsored retirement savings programs
Professional development, training, and career growth resources
Supportive collaborative culture
Employee wellbeing initiatives covering mental health, financial planning, and wellness resources
Generous compensation and benefits package