Client Analyst II

bswift

Client Analyst II at bswift focusing on benefits administration and exceptional client service delivery. Collaborating with clients and maintaining benefits websites while resolving inquiries and ensuring data integrity.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $29 per hourWebsite

About the role

Key responsibilities & impact

Provide ongoing service delivery to support client requirements and business needs
Serve as first-level system support for assigned clients
Maintain and update client benefits websites
Perform ongoing audits and file reviews to ensure data integrity and accuracy
Manage daily, weekly, and annual inbound and outbound file processing
Research, analyze, and resolve participant cases and inquiries
Execute client-specific reporting and support ACA processing activities
Perform system testing to support bswift platform releases and annual enrollment activities
Review release documentation to understand system changes and client impacts
Execute operational processes as outlined in client Admin Guides
Configure and test system functionality to meet client requirements for projects and enrollments
Provide timely and accurate responses to client inquiries through research and analysis
Perform billing-related tasks, including invoice generation, payment posting, and receivables reconciliation

Requirements

What you’ll need

Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience
Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office products
Extensive experience working with databases, including data interpretation and manipulation
Strong analytical and problem-solving skills with the ability to think creatively and independently
Effective verbal and written communication skills to collaborate with clients and internal teams
Experience with benefits administration systems, payroll systems, HRIS, or related software platforms.

Benefits

Comp & perks

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data integritydata interpretationdata manipulationsystem testingreportingbillinginvoice generationpayment postingreceivables reconciliationbenefits administration

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationcollaborationcreativityindependence

Certifications

Bachelor's degree