bswift

Salesforce Administrator – Business Analyst

bswift

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Serve as both a Salesforce Business Analyst and Administrator, gathering and translating business requirements, configuring and maintaining Salesforce, and contributing to strategic platform enhancements.
  • Gather, document, and analyze business requirements.
  • Translate requirements into Salesforce solutions and user stories.
  • Conduct workshops and stakeholder interviews.
  • Configure and maintain Salesforce (objects, fields, workflows, validation rules).
  • Manage user roles, permissions, and security settings.
  • Build reports, dashboards, and automation flows.
  • Assist in defining priorities and shaping the roadmap for Salesforce enhancements.
  • Participate in backlog refinement and sprint planning discussions.
  • Work closely with developers, QA, and business teams.
  • Provide end-user training and documentation.

Requirements

  • 3–5 years of Salesforce experience (Admin + BA responsibilities).
  • Strong understanding of Salesforce architecture and declarative tools.
  • Excellent communication and stakeholder management skills.
  • Familiarity with Agile methodologies and product lifecycle management.
  • Preferred: Salesforce Administrator and Business Analyst certifications.
  • Experience with Service Cloud, Sales Cloud, or Marketing Cloud.
  • Exposure to backlog management tools (e.g., ADO, Jira).
Benefits
  • Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
  • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
  • Remote first, Office friendly environment! No time to commute? No problem!
  • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
  • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
  • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
  • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSalesforce configurationSalesforce administrationSalesforce architecturereport buildingdashboard creationautomation flowsAgile methodologiesbacklog management
Soft skills
communicationstakeholder managementrequirements gatheringanalytical skillstraining
Certifications
Salesforce AdministratorSalesforce Business Analyst