BS&A Software

Artificial Intelligence

• Maintain the enterprise AI portfolio as the single source of truth for AI initiatives across the company, spanning proposals, active builds, pilots, and production solutions.
• Run the intake process for new AI use cases, including deduplication against existing initiatives and tools.
• Assist in triaging AI activity into the right path: everyday enablement, department-level improvement, or governed production AI solution.
• Facilitate scoring and prioritization of initiatives with business leaders using the CoE's evaluation model.
• Maintain cost assumptions, budget inputs, and usage data for AI initiatives in partnership with the VP of AI Transformation, Finance, IT/Security, and Solution Owners.
• Support build-versus-buy evaluations with market scans, cost comparisons, and structured analysis.
• Establish pre-deployment baselines for governed and prioritized AI initiatives.
• Define and track value metrics for production solutions, including hours saved, cycle time, quality, adoption, and cost.
• Maintain the program-level view of value returned versus investment made.
• Flag solutions that are underused or underperforming so they can be improved, repositioned, or retired.
• Curate materials for the Quarterly AI Business Review; produce recurring portfolio reporting for leadership.
• Run regular Champion working sessions to review new ideas, groom functional backlogs, and identify duplicates.

AI Portfolio Analyst

Salesforce Administrator

• Responsible for the configuration, administration, and optimization of BS&A’s Salesforce ecosystem
• Partner closely with Finance, IT, Customer Success, and Business Operations to deliver new functionality
• Ensure system stability, scalability, and alignment with company objectives
• Configure and maintain Sales, Service, and Experience Clouds, CPQ & Billing, PSA, and Financial Cloud
• Administer users, profiles, permission sets/PSGs, roles, sharing rules, and SSO policies
• Design, test, and deploy Salesforce Flows and approval processes to streamline operations
• Build and maintain reports and dashboards for Finance, Customer Success, and Operations

AI Portfolio Analyst

Senior Salesforce Administrator