Legal Engineer – AI

BRYTER

Legal Engineer - AI supporting legal teams across DACH in AI integration. Responsible for customer support and making AI functionality understandable and valuable.

Posted 5/30/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Operate at the intersection of law, technology, and customer enablement
Provide first-line technical support to self-serve customers
Develop and maintain Help Center content, documentation, and other scalable support formats
Diagnose, identify, and troubleshoot issues, escalating situations requiring urgent attention to Engineering teams

Requirements

What you’ll need

Highly fluent (or native) German speaker
Highly fluent English speaker
3+ years of experience in a technical support or customer success role
Previous work in SaaS or AI
Strong communication skills to explain technical issues and resolutions
Experience creating customer-facing documentation or video tutorials
Proficiency with support tools such as Intercom or Zendesk
Comfortable working in a fast-paced, dynamic startup environment

Benefits

Comp & perks

30 vacation days
pension
Work From Home Allowance
paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supportcustomer successdocumentation creationtroubleshootingissue diagnosis

Soft Skills

strong communication skillscustomer enablement