Principal NetSuite Consultant

Bryant Park Consulting

Principal Consultant at Bryant Park Consulting responsible for client satisfaction and service delivery. Overseeing multiple projects and managing teams for ERP implementations across various accounts.

Posted 7/20/2026full-timeRemote • California, New York • 🇺🇸 United StatesLead💰 $135,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in NetSuite configuration, implementation, and administration while effectively managing client relationships and team dynamics. Proficient in analyzing performance metrics and leading initiatives to enhance service delivery and client satisfaction.

Highest-signal resume keywords

NetSuite ExperienceNetSuite CertificationsClient Relationship ManagementTeam LeadershipERP Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetSuite ConfigurationNetSuite ImplementationNetSuite AdministrationApplication IntegrationKPI Dashboard Design

Soft Skills

Client CommunicationTeam ManagementMentoring

Tools & Technologies

CeligoBoomiFarAppShopifySalesforce

Certifications & Qualifications

NetSuite ERP ConsultantNetSuite Administrator

Industry Keywords

Managed ServicesService TransitionService DeliveryClient SatisfactionProcess Improvement

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
Proactively review workload and redistribute as necessary
Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
Serve as primary lead/contact for assigned clients
Review contracts for special terms. Monitor time expended, billings, renewals, profitability
Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery
Train, mentor, and act as subject matter expert for team on both technical and functional skill sets
Advise client on standard functionality, leading practices for software and industry
Act as primary Technical Account Manager ("TAM”) for key accounts
Help manage teams across different multiple geographic regions
Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments

Requirements

What you’ll need

Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience
4+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations
NetSuite Certifications heavily preferred - ERP Consultant, Administrator
Experience and knowledge of best practices surrounding ERP
Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more.
Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences
Experience managing a team of 5+ consultants working across multiple engagements

Benefits

Comp & perks

401k with Company match up to 6%
United Health Plan
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment
Professional development opportunities
Flexible learning options
Reimbursement for approved training