Financial Aid Assistant

Bryan University

Financial Aid Assistant supporting Bryan University's mission by assisting students with Title IV paperwork and obtaining financial aid. Conducting interviews and ensuring applicants' needs are met.

Posted 5/5/2026full-timeRemote • Arizona, Idaho, Nevada, Texas, Utah • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Conduct interviews with applicants seeking to qualify and obtain financial aid
Applicants are inspired to their highest level of achievement and excellence
Applicants are treated with fairness, respect, impartiality, and objectivity while abiding by all accreditation/compliance rules and regulations
Applicants are contacted in a timely manner and the customer service provided meets or exceeds expectations
Examine applicant documents for completeness and accuracy
Other duties as assigned by the VP of Student Finance and the Associate Director of Financial Aid

Requirements

What you’ll need

High school diploma or GED required.
1 - 2 years of professional experience in higher education Financial Aid or a related field, along with the ability to show demonstrated knowledge of the financial aid process.
Excellent customer service skills including phone and email etiquette.
Strong presentation and organizational skills and attention to detail.
Ability to work on multiple projects simultaneously in a collaborative environment.
Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, Canvas, CampusVue, Gmail and Zoom, etc.
Attend required annual trainings as requested on campus.

Benefits

Comp & perks

Medical
Dental
Vision
HSA
Telemedicine
An Award-Winning Wellness Program
Tuition Assistant Program
Short- and Long-Term Disability Options
Life Insurance
Employee Assistance Program
401K with Company Match
Generous Paid Time Off
Volunteer Paid Time Off
11 Paid Holidays
An Empowering Company Culture
Computer Equipment Provided
Work from Home

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial aid processdocument examinationcompleteness and accuracy assessment

Soft Skills

customer servicepresentation skillsorganizational skillsattention to detailcollaborationtimelinessimpartialityobjectivity

Certifications

high school diplomaGED