Verification of Benefits Assistant – Behavioral

BruntWork

Verification of Benefits Assistant helping ensure patient benefit eligibility for Spravato services. Responsible for documenting eligibility and handling authorizations while working remotely.

Posted 6/25/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Assist the VOB team members in meeting their responsibility to quickly and accurately identify patients' benefit eligibility in relation to Spravato services according to their insurance and prepare appropriate Authorization Forms as required by the payer.
Stay on top of benefits requests through various methods such as email and client-specific applications.
Benefits checks should be completed within an hour.
Know method used to verify benefits such as insurance portals, carrier portals, general portals, or calling into carriers.
Check the process of documentation on requested insurance patients.
Follow through detailed items that need to be checked, update information in the various systems according to specific client.
Check monthly on eligibility to ensure that the given patient is still active with the given plan and know results in various systems based on specific clients.
Complete specific process if a plan has been changed and/or terminated.
Complete authorization requests Forms requested by payor.

Requirements

What you’ll need

2-year college degree
2-year experience in US-based medical billing practice or 2-year experience in a medical practice dealing with billing including but not limited to, provider credentialing, authorizations, reimbursement, etc. preferably in Behavioral Health to some degree
Must have backup power supply (extra laptop/power bank/generator/UPS)
Detail orientated with above-average organizational skill
Able to plan and prioritize to meet deadlines
Excellent verbal and written communication
Communicates clearly and effectively
Excellent reading comprehension
Excellent computer skills, including Microsoft programs such as Excel, Word
Thorough understanding of navigating the internet

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billingprovider credentialingauthorizationsreimbursementbenefit eligibility verificationdocumentationinsurance portalscarrier portalsclient-specific applicationsExcel

Soft Skills

detail orientedorganizational skillsplanningprioritizationverbal communicationwritten communicationreading comprehensioneffective communication

Certifications

2-year college degree