BruntWork

Client Success Partner

BruntWork

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Onboarding: Guide contractors through contract terms, expectations, and Client house rules
  • Offboarding: Facilitate offboarding discussions and assist contractors through the process
  • Operations: Monitor contractor attendance and maintain accurate reports
  • Develop creative and strategic initiatives to enhance contractor experience and build stronger engagement

Requirements

  • Minimum of 2–3 years experience as a Team Leader in a BPO or virtual outsourcing environment
  • Experience managing teams of 25 or more; alternatively, experience overseeing contractors beyond their previous responsibilities
  • Strong experience in data analysis and leading projects
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject management
Soft Skills
team leadershipcommunicationengagementstrategic thinking