BruntWork

IT Manager

BruntWork

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudCyber SecurityWordPress

About the role

  • The IT Manager is responsible for managing and optimizing all technology infrastructure, software platforms, and cloud applications used by the company and our client businesses.
  • This role ensures system reliability, security, and integration across platforms while delivering client-facing IT support, platform reviews, and optimization services.
  • The IT Manager also leads IT-related projects, including system implementations, migrations, and process improvements, while overseeing vendor relationships to ensure cost-effective, high-quality solutions.
  • In addition, the IT Manager is expected to research and implement innovative technologies, including AI-driven tools, to improve automation, efficiency, and client service delivery, ensuring alignment with overall business goals.

Requirements

  • Proven ability to solve complex technical problems with a proactive and analytical approach.
  • Strong communication skills with the ability to clearly explain technical concepts to non-technical users.
  • Experience managing multiple projects simultaneously while meeting deadlines and maintaining quality.
  • A detail-oriented and service-focused approach to supporting both internal teams and client businesses.
  • Demonstrated success working with remote teams and supporting users across different time zones.
  • A growth-oriented mindset with interest in innovation, continuous improvement, and staying ahead of emerging technologies.
  • Microsoft 365 Administration – advanced skills with Outlook, Teams, SharePoint, and Planner.
  • Experience with CRM platforms, specifically HubSpot administration and management.
  • Cybersecurity & compliance – experience with data protection, access management, and disaster recovery planning.
  • Experience with cloud platforms (Microsoft 365, Azure, Google Workspace).
  • Website Administrator – experience with WordPress or similar platforms, including hosting, updates, and performance optimization.
  • Experience with social media platforms for administration, integration, and optimization.
  • Ability to serve as administrator for accounting & tax software, including QuickBooks Online and Intuit ProConnect.
  • Infrastructure management – administering networks, monitoring system performance, and ensuring license compliance.
  • User lifecycle management – experience with onboarding/offboarding procedures for users and systems.
  • Helpdesk / remote support tools – familiarity with Freshdesk, ConnectWise, or similar ticketing systems.
  • Mobile & app development support – experience contributing to mobile app or product/service development.
  • Strong troubleshooting skills in Windows environments, system setup, and maintenance.
  • Strong project management skills to handle multiple initiatives.
  • Client-focused approach with experience providing IT support and platform optimization.
Benefits
  • HMO Coverage for eligible locations
  • Immediate hiring
  • Permanent work from home

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft 365 AdministrationCRM platformsCybersecurityCloud platformsWebsite AdministrationInfrastructure managementUser lifecycle managementHelpdesk toolsMobile development supportTroubleshooting
Soft skills
Problem-solvingCommunicationProject managementDetail-orientedService-focusedGrowth-oriented mindsetAnalytical approachClient-focusedTeam collaborationTime management