Commercial Marine Engineer

Brunswick Corporation

Commercial Marine Engineer supporting global commercial marine customers in a remote position. Overseeing service orders, logistics, and customer satisfaction as a key technical contact for Navico Group.

Posted 5/6/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $57,700 - $104,300 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
Support customer satisfaction by assisting with escalations, working closely with authorised service agents, and ensuring the timely resolution of service issues.
Perform remote troubleshooting, document cases in CRM systems, and analyse service trends to improve support quality.
Collaborate with internal teams to enhance training materials, service documentation, and operational processes.

Requirements

What you’ll need

4+ years of experience in installation, repair, maintenance, and support of Commercial Marine navigation and communication equipment
Practical computer application literacy (including Microsoft Office Suite, ERP System, and the ability to learn internal systems)
High-School Diploma/GED
ABYC, NMEA, and MEI Certified
Mastery of Basic Marine Electronics installation practices
Ability to travel domestically and internationally
Ability to acquire a TWIC (Transportation Worker Identification Credential)
Prior Experience with Navico Support or Simrad On-Board Service
Ability to Lift 50lbs

Benefits

Comp & perks

Medical
Dental
Vision
Paid vacation
401k (up to 4% match)
Health Savings Account (with company contribution)
Well-being program
Product purchase discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationrepairmaintenancesupporttroubleshootingservice documentationservice trends analysismarine electronics installation practicescustomer satisfactionlogistics coordination

Soft Skills

communicationcollaborationproblem-solvingcustomer serviceescalation management

Certifications

ABYC CertifiedNMEA CertifiedMEI CertifiedTWIC