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Tech Stack
Tools & technologiesFirewalls
About the role
Key responsibilities & impact- Work with Systems Architect and Systems Administrator positions to deliver projects and manage the overall infrastructure as a unified team
- Support enterprise applications, middleware, and cross-platform services
- Configure, deploy, and maintain the enterprise network across data centers, branch offices, and corporate locations
- Ensure maximum system uptime and performance through proactive monitoring, diagnostics, and incident resolution
- Configure and manage servers, firewalls, switches, and Wi-Fi infrastructure
- As part of the IT security team, implement and maintain system security measures, ensuring compliance with CMMC level 2 requirements
- Perform core tasks relating to outage recovery, upgrades, and network modifications
- Develop a working, holistic understanding of BRPH’s network and systems infrastructure, which will inform change request and configuration decisions
- Engage with service providers and vendors to stay current with emerging solutions, manage support cases, and track key deliverables
- Identify and escalate out-of-scope requests requiring change orders
- Prepare and execute change requests with full testing and rollback procedures
- Develop and maintain detailed network documentation, including diagrams, configurations, and procedures, according to BRPH standards
- Mentor and provide technical guidance to junior staff
- Lead project teams, including assigning tasks and coordinating onsite resources
- Support compliance and audit activities related to network infrastructure and data protection standards
- Track and report on individual and project KPIs such as budget adherence and documentation quality
- Participate in weekly team huddles prepared with status updates and metrics.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or equivalent professional experience.
- 7+ years of experience in enterprise systems administration, networking and security
- Solid understanding of communication protocols, scripting, and security best practices
- Exceptional troubleshooting and analytical skills, especially in high-pressure situations
- Ability to work independently and in team settings on projects and incident resolution
- Ability to work with and support helpdesk team for troubleshooting
- Experience adhering to change control processes and managing network projects
- Ability to visualize and troubleshoot networking and system issues unsupported
- Ability to adapt and learn new systems and technologies
- Working familiarity with vSphere and converged storage network architecture
- Excellent communication, organizational, and customer service skills
- Experience working with RMM and monitoring software
- Experience executing projects following approved work plans, checklists, and procedures
- Document lessons learned and implemented improvements in future projects.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
- Employee ownership program
- Retirement plans
- Wellness programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise systems administrationnetworkingsecuritycommunication protocolsscriptingtroubleshootingnetwork modificationschange control processesvSphereconverged storage network architecture
Soft Skills
analytical skillsability to work independentlyteam collaborationcustomer service skillsorganizational skillsmentoringproject managementadaptabilitycommunication skillsproblem-solving
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information TechnologyBachelor’s degree in Network EngineeringCMMC level 2 compliance
