Account Manager – Strategic Sales

. Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.

Posted 4/21/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Key responsibilities & impact

Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.
Strong understanding of upsell, cross-sell, and renewal mechanics across multi-product SaaS portfolios
Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goals
Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth
Drive Renewal & Retention Excellence; Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones.
Identify and mitigate renewal or contraction risks in partnership with Internal teams.
Maintain strong Salesforce hygiene to support forecasting and decision-making

What you’ll need

5-8 years of B2B SaaS experience
2-3 years of experience in a farming / Account Management focused role
Demonstrated success achieving and exceeding expansion, renewal, and net revenue retention targets
Recent experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell
Willingness to work region-aligned time zones, based on customer coverage
Passionate about tech and SaaS; extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment
Solid understanding of Software SaaS/ SaaS adjacent business models and a high degree of comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders.
Global Market Experience (Preferred): Previous exposure or success in international sales and account management will be considered a significant plus.
Bachelor’s degree required; Engineering / Technology background preferred

Comp & perks

Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
Gratuity as per payment of Gratuity Act, 1972
Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

ATS Keywords

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Hard Skills & Tools

B2B SaaSAccount ManagementExpansionUpsellCross-sellRevenue RetentionSalesforceForecastingData AnalysisCustomer Engagement

Soft Skills

Customer CentricityEmpathyRelationship BuildingSelf-directedAdaptabilityCommunicationProblem SolvingCollaborationNegotiationStrategic Thinking